Privacy policy

Last updated: 21 October 2026

This privacy policy explains how we process the personal data you provide when using the inodefence.lt website (the "Website"). We process data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Law on Legal Protection of Personal Data of the Republic of Lithuania.

1. Data controller

UAB Inotela, company code 304479355, VAT number LT100014541816, Gariūnų g. 57, LT-02300 Vilnius, Lithuania.
Email: audrius@inotela.lt, phone +370 698 79592.

2. What data we process

When you fill in the contact form, we process:

your full name;
the name of your company or organisation;
your email address;
your phone number (if provided);
the content of your message;
the fact and time of your consent.

When you email or call us, we process the contact details you provide and the content of the correspondence.

For security and operational purposes, the Website's hosting provider may automatically log technical data (e.g. IP address, browser type, time of request).

3. Purposes and legal basis

To respond to your enquiry – your consent (Art. 6(1)(a) GDPR) and, where the enquiry relates to a potential contract, steps taken prior to entering into a contract (Art. 6(1)(b) GDPR).
To continue business communication and keep the Website secure – our legitimate interest (Art. 6(1)(f) GDPR).

We do not use your data for direct marketing or automated decision-making.

4. How long we keep data

We keep enquiry data for as long as necessary to respond and continue the related communication, but no longer than 2 years after the last correspondence. If a contract is concluded, data are kept for the periods applicable to contractual and accounting records.

5. Recipients

We do not sell your data or share it with third parties for marketing. Data may be processed by our service providers (processors) under data processing agreements:

website hosting and form processing provider – Netlify, Inc. (USA);
email service provider – Titan Email.

Where a provider processes data outside the European Economic Area (e.g. in the United States), the transfer is based on safeguards provided by the GDPR – a European Commission adequacy decision (EU-US Data Privacy Framework) or standard contractual clauses.

We may also disclose data to public authorities where required by law.

6. Cookies

The Website does not use analytics, marketing or any other non-essential cookies and does not embed third-party tracking. For this reason, no cookie consent banner is shown. If we start using non-essential cookies in the future, we will ask for your consent first and update this policy.

7. Your rights

You have the right to:

access your data;
have inaccurate data corrected;
have your data erased;
restrict processing;
object to processing based on legitimate interest;
data portability;
withdraw your consent at any time, without affecting the lawfulness of processing before withdrawal.

To exercise your rights, email audrius@inotela.lt. We will respond within one month.

If you believe your data are processed unlawfully, you may lodge a complaint with the State Data Protection Inspectorate of Lithuania (L. Sapiegos g. 17, LT-10312 Vilnius, vdai.lrv.lt) or the supervisory authority in your country.

8. Security

We apply appropriate organisational and technical measures: the Website runs over encrypted HTTPS, and access to enquiries is limited to the people who handle them.

9. Changes

We may update this policy. The current version is always published on this page.